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About Us 

Damen Services is the service division within the Damen Group and delivers all the after-sales activities for the Damen portfolio with a prime focus on workboats and offshore support vessels. The division aims to be the strategic partner to deliver sustainable service and support during the lifecycle of Damen customer’s assets.    

Damen Services has a global coverage with service hubs worldwide and its head office in the Netherlands. By providing excellent service with the initial delivery and throughout the lifecycle of Damen vessels , Damen Services strives for recurring customers for both new build and service. The primary focus is to further enhance the service portfolio on the Damen installed base and to add value to the market by utilizing knowledge of Damen vessels and their systems. Through our strategic global presence, we aim to be present as close to our clients as we possibly can, while ensuring that we continue to act as one Damen Services at all times.    

The organization is based on a decentral management model, with area teams that are end-to-end responsible for selling and delivering services in their area. Area teams usually consist of a multidisciplinary team of commercial and operational roles, both in the head office and in the service hubs. A central governed part of the organization covers specialized commercial services, acts as an expertise and knowledge center on Damen service and provides operational, commercial and staff expertise in support of the area teams.    

Clients of Damen Services recognize excellent service in the behavior of our employees, who are available to clients, pro-active, solution oriented and willing to make an extra mile when needed. Within Services we use the slogan ‘We Care’, that is what we do for our products, services, clients and people. The core question always is how to make things happen.   

The role 

As a Service Coordinator Ship Deliveries, you will be responsible for all deliveries of newly built vessels delivered from one of our DAMEN Yards to our customers worldwide. You supervise the project during execution and are responsible for the quality of the execution. As Service Coordinator Ship Deliveries, you will ensure that the preparation is correct and all necessary materials are present. This includes establishing a budget and ensuring all required materials are in place. During the delivery project the coordinator will be the main point of contact and is responsible for internal and external communications to the various stakeholders. After the vessel is delivered to the client, the service coordinator will be responsible for financial accounting and evaluation of the project. Read more about this service at our website. 

Key accountabilities 

D&P Phase: 

• Advise and create maritime logistical solutions with various disciplines such as: 
  Heavy Lift (Roro / Lilo / Floflo); 
  Towage; 
  Determining the logistics scope for the delivery project; 

• Acting as a knowledge centre and providing for maritime laws and regulations, incoterms, customs etc..; 

• Issuing and providing budget calculations and scenario specifications for above. 

Project Delivery Execution Phase: 

• Manage and monitor the project execution and budget; 

• Record and administer the project; 

• Providing operational and financial project reporting; 

• Coordinate the delivery project; 

Skills & experience 

To be successful in this role we would like you to bring: 

• A completed maritime, technical, logistics education and or job specialist knowledge/experience at MBO- HBO level; 

• Ideally 3-5 years of experience within international maritime and or logistics services; 

• Experience with Heavy Lift (LiLo-RoRo-FloFlo) and Towage transports; 

• Experience with Chartering / BIMCO contracts; 

• Fluency in both Dutch and English. 

As a person we would like you to be: 

• Result-oriented, a "Service Coordinator Ship Deliveries" with initiative; 

• Communicating effectively with team members and stakeholders; 

• A pragmatic, persuasive Service Coordinator Ship deliveries with a solid personality, fitting within a dynamic organization with a hands-on culture; 

• Decisive and at the same time flexible in your approach and working methodically; 

• Able to influence, put things into perspective and knowing when to have the patience that is sometimes needed to achieve results; 

• Willing to travel abroad a few times a year (appr. 2 weeks every three months or so); 

• Well able to manage expectations. 

What we offer 

We are a growing organization where Services is the driving force. Entrepreneurship is in our DNA, and that's why we continue to grow and innovate and offer plenty of opportunities. All you have to do is grab them. 

• Personal guidance, freedom, varied work and a work environment where your opinion counts; 

• An excellent benefits package tailored to your experience and education level; 

• A work-from-home policy; 

• An International work environment; 

• Various growth and development opportunities; 

• Open, informal, no-nonsense culture with short communication lines; 

• An active social environment in terms of business culture, events & sports. 

Other 

Damen is a family-owned, client-driven organization that has been in operation since 1927. Our primary business involves ships, but we are not just a shipbuilder. We are a global operation of diverse people with various skills that deliver innovation and quality to the maritime sector. Our business priority is to provide for the needs of the present while working to solve future challenges. 

Damen Services does not approve of commercial, contractor and/or agency acquisition or commercial use of this advertisement. Proposing candidates without invitation is not appreciated and will not be considered. 

Recruiter:

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